Jack Stack Barbecue
Jack Stack Barbecue - Freight House is a highly-regarded Kansas City institution known for its impressive atmosphere and generally excellent barbecue, particularly its ribs and burnt ends. Service is well-regarded as outstanding, though some diners note occasional dryness or lack of flavor in certain meats and potential for long waits during busy periods.
Pro tip: Phenomenal customer service and incredible BBQ, though some dishes can be dry.
The barbecue is generally well-regarded, with many dishes known for tenderness and flavor, particularly the beef ribs, burnt ends, and cheesy corn bake. However, some diners found certain meats, like brisket and sausage, to be dry or lacking in flavor.
“The meats were unreal.”
Service is frequently highlighted as outstanding, with numerous staff members named for their attentiveness, friendliness, and professionalism. Even during busy periods, service is often noted as prompt and accommodating.
“Phenomenal customer service is hard to find”
The restaurant boasts a well-regarded atmosphere, with diners frequently commenting on the impressive decor, historic building, and energetic, cozy ambiance.
“Incredible decor and atmosphere”
While portions are often described as generous and the quality high, some diners noted that the price point makes it a bit pricey, with some feeling the portion size was small for the cost.
“Portions were rather small”